In the midst of planning my trip to Africa for 2016, I attended the Virtuoso Travel Week Conference in Vegas. Virtuoso is a consortia for some of the best luxury travel agents and suppliers in the world. I set my focus for the conference on learning more about Africa and connecting with the best of the best. I would say I met my goal with flying colours as I truly made some of the warmest connections ever.
One such connection was the lovely Emmanuelle who I met at the Virtuoso Active and Specialty Travel tradeshow. With a huge, warm smile she greeted hundreds of travel agents over and over and never seemed to fade. When I told her I would be visiting Africa she instantly said ‘You MUST come visit us.’ And so, it began. I contacted Emmanuelle with my dates and from there, the Royal Livingstone took care of my booking and making sure that my transfers were arranged seamlessly to fit in between my other two tours.
In all of my travels, I can honestly say this was the warmest, friendliest welcome I’ve ever received from a hotel. What a delight for my very first Virtuoso Experience! Not only were the staff wonderful, I was also treated to a welcome drink, canapés and check in from the bar/lounge instead of waiting at the front desk. I met the lovely on-site general manager and learned a bit about his history in the industry and how he had come to work at the Royal Livingstone. I was then taken by golf cart to my room, not allowed to lift a finger for my luggage and given a room introduction by my butler, Kennedy. Speaking of friendly, Kennedy had a smile that engulfed his entire face and although I didn’t call on him for much, he was there to assist with anything at all that was required. I’m not sure if all butlers are as good as Kennedy, but he anticipated my needs so well that he always seemed to beat me to whatever I might have needed!
The staff at the Royal Livingstone were truly professionals. They were attentive but not intrusive. Service was quick, friendly and always with a smile. Even the gardeners and maintenance staff smile and say hello as they go about their work. I hear that this service is part of the culture in Zambia in general, but I can say for sure that it far surpassed the service I had received in three other countries so far on my journey.
And the location. Oh the beautiful location with wild zebras and giraffe wandering around outside your patio window and on the grounds around the pool! And you could hear hippos grunting in the Zambezi River while you watched the sun go down on the most perfect day. Don’t worry, they have an electric fence to keep them off property.
Not only would I recommend staying at the Royal Livingstone Hotel, I would recommend if you are visiting Victoria Falls in Zimbabwe, to make the extra effort to go to Livingstone, Zambia just for the hotel experience (they are bordering towns, separated by a bridge). And, of course, I can help you get there! Just drop me a line. I’d love to tell you all the details and help you decide if it is a good fit for you! Traveling solo? That’s ok, I was too! Don’t shy away from luxury hotels if you are alone. You deserve it too!
Check out a few of my favourite photos from my stay at my favourite hotel from my travels (so far), the stunning Royal Livingstone.