A couple of weeks before traveling to Santiago, Chile I booked myself a room at the Ah Hotel. It is an aparta-hotel, so it comes with a kitchenette. It is centrally located within only a couple of blocks of the historic city centre, on a main street with a bus stop directly in front of the entrance.
My taxi driver dropped me off and I pushed the buzzer for someone to come unlock the front door for me. They keep this door locked all of the time for security, so no matter what time of day or night you are arriving, you need to buzz in, or you can buzz yourself out. It was nice to know not just anyone could come and go, especially with the bus stop right there and what seemed like an abundance of homeless nearby.
The lady who greeted me did not speak much English, but that was ok as I had proudly just had a full Spanish conversation with my taxi driver. So, I was at least over my jitters about opening my mouth to try and speak Spanish. She found my reservation, checked me in and showed me to my room, up one flight of stairs. She also carried my suitcase up the stairs for me.
The room was plain. In fact I can’t even embellish the sentence as it was that dull. Honestly, it made no difference to me as I was only there for a couple of nights. The walls were white, it was sparsely furnished and only one piece of art crookedly hanging above the double bed.
The lady left me to settle in and I checked behind each of the three closed doors to see what I would find.
Door #1 a kitchen the size of a closet, but equipped with almost everything I would need for two days. There was a mini fridge, a cooktop, some silverware, a couple of pots, glasses and dishes. I checked closely for cockroaches, just waiting to let out a horrible scream, but I found none and the kitchen, although not spotless, was sufficiently clean.
Door #2 opened up to a decent size bathroom that looked like it had possibly been renovated in the last few years (unlike the remainder of the apartment). The paint was peeling a bit, but everything was clean, the toilet was new and it was bright.
Door #3 was a small closet with shelves and hangers for those who were staying longer and wanted to unpack.
Sounds good so far right?
Now, keep in mind that I am not a particularly squeamish person. I’m used to traveling and staying in basic accommodations with a variety of issues. I am far from a neat freak, clean freak or perfectionist which all of my friends and family can vouch for.
After getting past the first glance, I looked around and realized that the apartment was actually quite dirty. The floors were smattered in black patches. There were so many of them that I thought it might be part of the colour in the wood floor, but no … Not unless it has been dirty for so long that it has seeped into the wood. This is a distinct possibility. It looked like the floors had not been mopped for a year … maybe more. This was the kind of place that you don’t walk barefoot unless you want your feet to turn black.
It almost looks like soot or volcanic ash, and maybe it is, but if there is that much on the floor in a closed building, what do people’s lungs look like? Yikes!
Based on the dirt on the floor, I became immediately more aware of the dirt everywhere else. The curtains that were once white, were grey; darker at the bottom from the soot everywhere. The walls were the same with the baseboards collecting more dust than I’ve ever seen.
On further inspection, the kitchen had a few bits and pieces of food left around and the plates and glasses were not all that clean. This could be because they don’t provide dish liquid or cleaning cloths. So, if you plan to stay for awhile, you’ll need to buy your own … along with a mop apparently!
The bathroom was actually still decently clean with surprisingly good quality toilet paper. I know, random thing to notice! However, the towels were another story. Although you could tell they had been washed from the way they felt from being air dried and were folded neatly. Maybe they were washed in the river though? A couple of stains, some ground in dirt and even a couple of rips showed that these had been around for a very long time.
At 11pm on the first night there was a knock on my door with delivery of breakfast on a platter for the next morning. An individual-sized packet of Chilean style frosted flakes, a Quaker Oatmeal cookie, tea, coffee, sugar, milk and orange juice boxes and yogurt. It wasn’t anything spectacular, but it was just enough to get me going the next morning.
The first night when I went to crawl into bed, it was the first bed that I ever in my life have checked for bed bugs. Luckily, I didn’t find any. I didn’t sleep the greatest that night as I was still thinking about them, but I woke up the next morning un-eaten.
I would definitely give the hotel a great rating on location. It really does not get much better. However, if you like cleanliness, you should look elsewhere, this is not the spot for you. I paid about $50 – $55 per night CAD and I’m very excited to move on to my next hotel, included in my tour which should be a huge improvement. Having said that, it wasn’t so bad that I decided to move elsewhere. I survived it. It was a great location, internet worked perfectly, the bed was reasonably comfortable and the shower wasn’t bad. It just needs some TLC and some strong cleaning solution.
Very surprised to see that it won a trip advisor award in 2013. Did I just have a bad room? Did it just not get cleaned fully before I arrived? Who knows … Or sometimes trip advisor isn’t the be-all-end-all.