Why Use a Travel Agent to Book Your Cruise Vacation – Case Study

If you’ve been wondering if you should use a travel agent to book your cruise, let me give you a few reasons why, yes, you should!

Working with an independent travel agent such as Shari Tucker Luxury Travel & Adventures can often be misunderstood. Many people don’t understand the value and benefit of working with an agent for something that you can seemingly, do yourself. However, all things are not created equal! Of course you can book your cruise online, but is that the best choice and best value for you? What might you be missing out on? Let’s look further.

If you’ve always booked your own vacations and have plenty of leisure time to spend researching your cruise, then you may not understand why anyone would use a travel agent. That’s ok! I’m here to help you understand what you are missing out on by booking a cruise on your own. If any of the following apply to you, it’s time you consider using a travel agent to book your next cruise:

  • Have little leisure time or little interest in doing in-depth vacation planning
  • Appreciate the advice of a professional in the field
  • Like speaking with someone who knows you personally
  • Find all of the options on the internet overwhelming to sort through
  • Have concerns about the reputability of companies you find online
  • Concerned about understanding cancellation and change policies or tend to ignore them and hope for the best
  • Enjoy supporting local or Canadian entrepreneurs and businesses

While I never promise anyone that working with me will be cheaper than booking on your own, I do always promise that you will get better (and more personal) service, you’ll be taken care of if something goes wrong and you will save HOURS of your precious time. It’s all about value for your money. On top of that, if I can save you money or get you extra perks along the way, that’s a great bonus! We all love to save money when we can!

To give you a tangible example of some of the benefits of working with Shari Tucker Luxury Travel & Adventures, check out the case study below of a recent booking with Royal Caribbean Cruises to see what you are missing out on if you aren’t working with a great travel agent.


Photo Credit: Royal Caribbean

CASE STUDY 1

BOOKING ON YOUR OWN

ROYAL CARIBBEAN CRUISE
Sailing:
11 night Canadian Adventure Cruise
Date: Oct 4, 2021 – Montreal, Canada
Ship:
Empress of the Seas
Category:
4N – Oceanview
Deck:
8 – 8022
Booking fee: $0
Service:

  • Self-service booking online, or you can call reservations with Royal Caribbean
  • Generally expect hold times of 15 – 60 minutes each time you call, longer during periods of high call volume
  • Speak to a different reservations agent, in the USA, each time you call.
  • Reservations agents answer specific questions about Royal Caribbean Cruises and input your information to book your trip
  • Reservations agents cannot provide information or book you on pre or post cruise land extensions

Public Rate for 1 cabin, 2 passengers: $3946 including port charges & taxes
On board credit or perks: $0
Deposit Terms: $960 – due day of booking – Non Refundable (except taxes & fees)


BOOKING WITH SHARI TUCKER LUXURY TRAVEL & ADVENTURES

ROYAL CARIBBEAN CRUISE
Sailing: 11 night Canadian Adventure Cruise
Date: Oct 4, 2021 – Montreal, Canada
Category: 4N – Oceanview
Deck:
8 – 8022 or 8026
Booking fee: $150 + tax
Service:

  • Speak with me, your personal travel agent, via email, text or phone
  • No hold times. If you are not able to reach me by phone on your first try, leave a message and I’ll call you back.
  • I get to know your preferences, your style of travel and make appropriate recommendations
  • You’ll speak with me directly each time you have a question or concern
  • I provide recommendations on the best available room, or best value category available and different price points.
  • If you are a past client, I have your booking details on file so you don’t have to go digging for passports and loyalty numbers.
  • I help you arrange insurance, flights, pre/post night hotels needed
  • I provide recommendations for land extensions to add before or after your cruise (additional fees may apply for booking).
  • I’ll help you navigate the new Covid-19 policies and procedures, on booking and at the time of travel
  • I can answer questions and give you advice on cancellation terms and conditions for your booking

Travel Agent Rate for 1 cabin, 2 passengers: $3568 including port charges & taxes (savings of $378 from the public rate of $3946, on the cruise rate)
Travel Agent Perk: On board credit of $25 per person / $50 per stateroom
Travel Agent Perk: Flexible Deposit Terms – $960 – due within 30 days – Fully refundable (in cash not future travel credit) prior to final payment
VS
Public Deposit Terms: $960 – due day of booking – Non Refundable (except taxes & fees)


SUMMARY

Clients paid $150 + tax up front to hire me to research and book this cruise. I then provide clients with on going service throughout the entire booking, travel and return process. I saved clients $378 from the public rate, plus secured them an additional $50 on board credit and better deposit terms. These clients still have flexibility to choose their own dining options on board, activities and port excursions. They can also use points, or book their own flights if they choose. If clients cancel before May 2021, they lose only the $150 that they have paid for my time and research. But, if they had booked direct they would lose their deposit of $960 if they cancelled prior to May 2021 because it is non-refundable.


NOW IT’S UP TO YOU

Still unsure if working with a travel agent for your next cruise vacation is the best option for you? Drop me an email to set up a FREE, 15 minute conversation where you can ask questions about the process as it pertains to your specific trip. Or, hire me for a 60 minute initial consultation by phone or video ($50 + tax) to discuss your trip and access my expertise on the various styles of cruise (or general) travel that you may not have considered. All cruises are not equal. They vary in ship size, amenities, age range, itinerary. You want to make sure you get the right fit, for YOU! From there, you can decide if you’d like to plan and book your own trip or hire me to organize it for you. The choice is yours.


Disclaimer: Information was correct at the time of publishing – July 2, 2020. Prices for cruises and promotions may change, rendering different results on different dates.

Leave a Reply

Your email address will not be published. Required fields are marked *